Finding Solutions

Often times I am asked, “What is the best way to find a solution to my problem?” In business many problems (or opportunities if we are being politically correct) arise. I am often in meetings and someone will present a problem but they rarely have thought through the moment and considered possible solutions. One of the prerequisites to presenting problems in meetings that I chair is that for each problem I ask the presenter to offer at least 3 possible solutions. Any person can find problems within processes but it takes a real jewel to find the problem and also think through several scenario fixes.

It is my belief that identifying problems is the easiest of processes. In fact, human nature creates this inclination within each of us to be somewhat critical.  Human beings are analytical creatures. We are constantly searching for and finding problems. We can do this at home, at work or even when discussing politics. In fact, in the United States we are especially accustomed to complaining and finding fault. In business, I always try to seek out those folks who bring problems and then real solutions to the table. Those folks who also bring solutions are the ones I want to expose for advancement.  It is easy to measure the growth of employees based on a collection of little things. The new hires usually are pushing for advancement and many times are highly critical in an effort to be noticed. Over time, you can watch these folks grow and if they are ‘keepers’ you will notice they become agents of 'solutions' as well.

I ask each of you to perform a self-evaluation. Are you simply a critic or do you also find solutions? Successful employees can and will do both.

Your thoughts?

kml

2010